Technical Service Chemist

The ALTANA Group develops and manufactures high-quality, innovative specialty chemical products. With us, you can help shape many important details of the world of the future. Our four divisions BYK, ECKART, ELANTAS, and ACTEGA have set worldwide standards in their markets. Our innovative products enable companies to develop technologies of the future today, technologies that make life easier, safer, and more comfortable. With sales of more than 2.2 billion euros, we are one of the world‘s most innovative, fastest-growing, and most profitable chemical companies. We currently employ about 6,500 people who have good ideas for the world of the future. Discover your decisive plus for your future. Bringing you many advantages.

BYK Additives & Instruments is one of the world’s leading suppliers in the field of additives and measuring instruments. Around the world, the additives of BYK ensure that coatings and plastics obtain precisely the desired properties and the correct quality.

Technical Service Chemist

Your task structure


Independently performs laboratory activities to provide necessary services for the Technical Service laboratory in collaboration with Group Leader/Senior Chemist.

Primary End uses served will be Decorative Coatings (Architectural, Flooring, Construction) and Wood Coatings.

Duties and Responsibilities:

  • Independently outline, organize, and perform Technical Service Requests (TSR’s) in collaboration with Senior Chemist/Group Leader.
  • Independently design, set up and conduct lab experiments.
  • Compile, document, summarize and interpret results of experiments, tests, and analyses.
  • Write technical reports or prepare graphs and charts to document experimental results.
  • Independently communicate technical information through written internal or external reports.
  • Propose and set project work priorities for self in collaboration with supervisor.
  • Identify competitive products and evaluate as agreed upon with supervisor.
  • Evaluate new coatings, raw materials, binders, solvents, pigments, etc., as agreed upon with supervisor.
  • Independently prepare demonstration material for use by our technical sales and distribution staff as directed by supervisor.
  • Independently prepare and give formal presentations to workgroup + company technical community + customers.
  • Interface with extended laboratory staff at other ALTANA/BYK sites on processes, problem solving, and new products.
  • Provide input for End Use/Technical Service monthly reports.
  • Take responsibility for and maintain instruments assigned to them; provide and document training, maintain SOPs, perform, or coordinate maintenance.
  • Independently write SOPs for laboratory procedures and analytical methods.
  • Order and inventory materials to maintain supplies for equipment and laboratory.
  • Travel to Germany to receive technical training and interface with laboratory staff at BYK-Chemie GmbH in Wesel, as necessary.
  • Assist and attend sales meeting(s), as necessary.
  • Assist in preparation and/or attend customer seminars, trade shows, society meetings, as necessary.
  • Interface with technical sales team regarding Technical service requests, projects, lab sales tools and any other support.
  • Interface with raw material suppliers regarding pigments, resins, and starting point formulations for paints & coatings.
  • Reply to customer technical inquiries received by telephone and e-mail.
  • Read and understand SDSs.
  • Promote safety culture.
  • Work safely in a laboratory environment, actively participating in and complying with laboratory & company safety and 6S programs.
  • Successfully attend/complete appropriate EH&S safety training.
  • Maintain an orderly/clean and safe work environment.
  • Proactively identify, document, address and correct all near misses and unsafe behaviors and conditions.
  • Follow emergency response procedures.
  • Initiate/participate in MOC reviews.
  • Participate in inventory audits.
  • Participate in lab inspections.
  • Identify/Document Near-Misses.
  • Conduct investigation and follow-up activities for incidents and near-misses by performing root cause analyses implementing corrective actions.
  • Perform routine daily maintenance functions such as clean-up, trash disposal, washing equipment, disposal of hazardous and nonhazardous waste in accordance with established procedures.
  • Perform all other duties as assigned.


Your recipe for success


  • Bachelor of Arts/Science in chemistry or related field.
  • 4-8 years’ experience (post BA/BS) in Additives/Coatings (or related field).
  • Good problem-solving abilities.
  • Good communication skills.
  • Able to work independently.

Knowledge & Skills:

  • Understanding of formulation ingredients, application techniques and substrates for paints & coatings, particularly in the Decorative Coatings (Architectural, Flooring, Construction) and Wood Coatings.
  • Knowledge of laboratory equipment & procedures applicable to paints & coatings (e.g. dispersing and grinding, slip, hardness, scratch, haze, color, gloss, rheology, spray equipment, etc.).
  • Knowledge of additives and their application in paints & coatings.
  • Knowledge of physical and health hazards associated with chemicals and procedures to analyze and minimize the risks associated with them in a laboratory setting.
  • Understanding of safety considerations and labeling procedures associated with chemicals in laboratories.
  • Demonstrated capability to use computer programs for recording and analyzing data, generating reports and preparing presentations (e.g. Microsoft Word, PowerPoint, Excel, etc., and possibly SAP or other ERP software, Minitab, SpotFire, ChemDraw, ChemSketch, SciFinder, PatSnap or other specialized software).
  • Independently design, set-up, and conduct laboratory experiments.
  • Work collaboratively with Senior Chemist/Group Leader.
  • Independently plan, organize, prioritize, and productively execute multiple projects.
  • Document experiments and results in official lab notebooks in such a way that the experiment can be reproduced by another chemist/technician.
  • Collect, document, and analyze data, identify trends, synthesize results, generate conclusion and next steps and report to supervisor.
  • Use logic and reason to identify strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
  • Display mechanical skills, ability to work with hands, strong attention to detail and analysis.
  • Independently prepare demonstrations, lab sales tools and other support materials for use by sales/distribution.
  • Display strong interpersonal skills and ability to work in a group environment or as part of a larger team.
  • Use effective verbal and written communication skills.
  • Independently develop and deliver formal internal and external technical presentations.
  • Provide training to coworkers in areas of expertise.

Your spectrum of advantages

In the ALTANA Group, you will work in a unique culture of innovation where the utmost importance is attached to promoting individual ideas and abilities as well as open, trusting interaction. 

We invite you to get to know us better and to become part of our team. Discover your career plus in specialty chemistry. Please send us your application, preferably via our jobmarket

ALTANA AG and its subsidiaries is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Job number: US00502

Legal entity: BYK USA Inc.

Location: Wallingford, CT

Area of operations: Anwendungstechnik / Technischer Service